Induction programme: skills development

The resources in this section provide guidance on core skills development to form part of an effective induction programme, including formal training such as the Care Certificate, alongside functional skills.

The Care Certificate

When King's College London conducted a survey of the mental health support workforce 22.7% of respondents had not heard of the care certificate and half of the survey's respondents had not completed it. (King's College London, 2021, pg. 18).

Functional skills

Functional skills are the fundamental English, Maths and ICT skills that people need for their working and personal lives. Functional skills are also a mandatory component of apprenticeships.

There are a range of resources available to support managers and provide free online learning tools. A selection is provided below:

Case Studies